Quality Assurance or Quality Control is introduced and developed by International organization for Standardization (ISO). Quality Assurance is often paired with the ISO 9000 international standard. Many companies and organizations are using ISO 9000 to ensure that their quality assurance system is in place and effective. The term Quality Assurance is used in all industrial and non-industrial services and products. Each product has their own process and testing methodologies.
Quality assurance analysis is a process to assure quality in products, services, and systems. A quality analyst is a person who analyzes to preventing mistakes and defects in manufactured products and avoiding problems and queries when delivering products or services to clients or customers. The major role of the quality analyst is to retrieve data and requirements from clients and users, create planning to checkpoints, make strategies and scenario towards client’s needs and requirements, and check modules through requirement documentation.
Quality Assurance in IT and Software Development:
In the way of information technology Quality Assurance and testing has the most popular department in Software houses and IT consultancy firm. Presently, most software companies used and utilized Software Quality Assurance (SQA) engineering principles through ISO 9000 Quality standard. Software Quality Assurance (SQA) systematically performed finding problems and the actions needed to improve development cycles.
The major responsibility of SQA engineer is finding bugs in software (modules), collect complete requirements towards clients and besides ability to understand other team members or stakeholder’s responsibilities, reporting to project manager and senior manager, create test plan, test strategy, test cases, test script for testing functional and non-functional requirement software and application issues, finding error in code and reporting development department to fix it, once the product is completed then deployed to the client’s system and much more. The Software Quality analyst has both technical and functional skills. Some major skills are following as below.
• Communication skills
• Written skills
• Facilitation skills
• Presentation skills
• Understand SQL databases, schemas, SQL queries
• Programming fundamentals to writing test scripts
• Familiar with testing tools
• Familiar with the Bug tracking system
• Ability to understand the business workflow
• Up to date about technology and testing principles etc.